| TERMS OF SALE |
| All items are inspected before being shipped. If you are not happy with
your order, simply return the item(s) within 30 days for a refund. You
MUST first call for a RETURN authorIZATION NUMBER. Please
call 732.295.7550 between 12-8pm Eastern Standard Time, Monday through
Friday. You must write the RA# on the OUTSIDE of the box that you
are sending back or there is a very good chance that our receiving department
will refuse the package and it will be returned to you. We will credit
your charge account if you paid by credit card. If you paid by check or
money order we will issue you a check and send it to the billing address
on your order. This may take up to 4 weeks. On all returns it may take
up to 1 week from the day we receive your return before your account is
creditted. There is a 15% Restocking Fee applied to all returns. There
is no restocking fee for exchanges. Shipping charges for returns and exchanges
are the sole responsibility of the customer. On exchanges, you may be
charged up to $8.00 to cover our shipping costs back to you, unless item(s)
are being returned because of an error made by us. Law prohibits us from accpeting returns on body jewelry. For obvious reasons, we do not accept any returns or exchanges on adult sex toys. These items are checked for defects at the place of manufacture, so there is rarely a problem. Most items of this type have a manufactuers warranty inside the package which can be used to send the defective merchandise back to the manufacturer. It is our policy not to accept any merchandise back for credit or exchange unless it is in resaleable condition and in the original packaging, unless it was either our error or there was a manufacturing defect in the merchandise. |
| CANCELLATION FEE |
| Please be sure that you really want something before you order it. Unfortunately,
due to the increase in customers who change their minds and cancel orders,
after we have processed them, we are being forced to impose a cancellation
fee of 15% on any orders that are not cancelled within 72 hours after
being placed. Although most orders are filled within 2 or 3 weeks, we
will waive this cancellation fee if you choose to cancel your order after
4 weeks. By placing an order with us, you are agreeing to this Cancellation Fee Policy. |
| INTERNATIONAL SHIPMENTS |
| All duties, taxes and miscellanenous charges that may be imposed by your country and any additional charges that may be incurred should you refuse your package will be charged to your credit card. This notice is also posted at the top of the online order form and by checking the box online to send your order to us you have agreed to these terms. |
| Payment by Check or Money Order |
If you are paying by personal check, we must have your Drivers License
Number and State it was issued, for our protection. If your check does
not clear the bank, there will be an additional charge of $25.00. If you
are paying by Money Order we do not need the additional info. Make checks and money orders payable to Wild Syde Inc. Printable Order Form |
|
Ordering |
You can use our Secure Order Form 24/7. |